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Frequently Asked Questions

Where Will We Be Picked Up For The Flight.?

If you are staying in the areas of Avanos, Göreme, Mustafapaşa, Nevşehir, Uçhisar, Ürgüp, Ortahisar, Çavuşin, or Kaymaklı, you will be picked up from your hotel and dropped off after the flight. This service is included in the price.

 

When Will We Be Picked Up From The Hotel For The Flight.?

Depending on your hotel's location, you will be picked up by the service 30-45 minutes before the flight and taken to the breakfast area. After breakfast, the services will take you to the balloon take-off area.

 

Where Do The Balloons Take Off From.?

The balloons take off from an area of 3-4 km around Göreme. They move depending on the wind, staying within the Cappadocia region.

 

How Can We Make Payment For The Flight.?

You can pay 50% of the flight cost in advance and the remaining amount before the balloon flight in the morning. The companies we work with will provide you with convenience when making the payment. Note: A fee of 500 TL will be charged for credit card payments.

 

Can Children Join The Balloon Tour.?

Children aged 0-5 are prohibited from joining the balloon tour, and they must be at least 6 years old to participate.

 

Can Pregnant Women Join The Balloon Tour.?

It is not recommended for pregnant women to participate in the balloon tour.

 

How Many People Can Fit In The Baskets.?

The number of people flying in the basket varies depending on guest density. There are baskets for 20-24-28-32 people, and they are determined based on the density of that day. Each basket has its own comfort; it should not be thought that space becomes cramped as the number of people increases.

 

How Long Is The Balloon Tour Duration.?

The entire balloon tour experience lasts between 3-4 hours. The flight duration for standard flights is between 50 to 65 minutes. It takes about 30 minutes to watch the balloon being prepared, 30 minutes for the celebration after the balloon lands, and around 30 minutes to drop off our guests at their accommodation.


What Are The Locations On The Flight Route.?

Balloon flights are dependent on the wind direction. In the Cappadocia region, you will fly between valleys based on the wind direction. The flights change from day to day, allowing you to experience different locations each time.


How High Do The Balloons Fly.?

Since every detail can be seen more closely, pilots generally prefer to fly at lower altitudes. They typically start from tree height levels and ascend up to a few thousand feet. Balloons usually fly between 6000 to 8000 feet.


How High Do Balloons Fly?

Since every detail can be seen more closely, pilots generally prefer to fly at low altitudes. They typically start at tree-level heights and can rise up to a few thousand feet. Balloons usually fly between 6000 and 8000 feet.

What Are the Places on the Flight Route?

Hot air balloon tours operate depending on the wind. In the Cappadocia region, you will fly between valleys according to the wind direction. The flights change from day to day, allowing you to experience different places every day.



How Long Does the Hot Air Balloon Tour Last?

The entire hot air balloon adventure lasts between 3-4 hours. The flight duration for standard flights is between 50 and 65 minutes. Watching the balloon preparation takes about 30 minutes, the celebration after the balloon lands takes 30 minutes, and it takes around 30 minutes to drop off our guests at their accommodation.



How many people can the baskets hold.?

The number of people flying in the basket varies according to the guest density. There are baskets available for 20-24-28-32 people, and the basket used is determined by the density of that day. Each basket is comfortable; it should not be thought that the space becomes cramped as the number of people increases. 

 


Can pregnant women participate in hot air balloon tours?

It is not recommended for pregnant women to participate in hot air balloon tours.

 


Can children participate in the balloon tour?

Children aged 0-5 are prohibited from participating in the balloon tour, and they must be at least 6 years old to participate.

 


How Can We Make the Payment for the Flight?

You can make 50% of the flight payment in advance, and the remaining amount can be paid before the morning hot air balloon flight. Our partner companies will provide you convenience when collecting the payment. Note: A difference of 500 TL will be charged for credit card payments.

 


When Will We Be Picked Up from the Hotel for the Flight?

Depending on your hotel location, the shuttles will pick you up from your accommodation and take you to the breakfast area 30-45 minutes before the flight. After breakfast, the shuttles will take you to the balloon take-off area.

 


Where do the balloons take off from?

Balloons take off from an area of 3-4 km around Göreme. They operate within the Cappadocia region depending on the wind.

 


Hot air balloon tours are conducted every morning at sunrise depending on weather conditions. If the wind and weather conditions are not suitable, the tour may be canceled for safety reasons. In this case, your fee will be refunded or transferred to another date.

The prices generally include:

• Transfer from the hotel

• Light refreshments before the flight

• 1 hour hot air balloon flight

• Flight certificate

• Celebration after the flight

Generally, children aged 6 years and older are accepted for balloon tours. Younger children are not allowed in the balloon for safety reasons.

In which region are the Area Tours taking place in the Cappadocia Region?

There are 3 types of tour options in the Cappadocia region, these are known as BLUE TOUR-RED TOUR-GREEN TOUR .


When are the Area Tours held?

Area Tours are conducted daily as one-day trips.


How long do the Area Tours last?

Area Tours start by picking up from the hotel around 09:30 and last for a full day, with an estimated ending time of around 18:00.



You can visit Cappadocia at any time of the year. However, the most popular times are in the spring (April-June) and autumn (September-October). During these periods, the weather is milder and very suitable for balloon tours.

By plane: Kayseri Erkilet Airport (ASR) and Nevşehir Kapadokya Airport (NAV) are the closest options.

By bus: There are direct bus services to Nevşehir from many cities in Turkey.

By car: You can reach there in about 3.5 hours from Ankara and 8 hours from Istanbul.

Some popular activities you can do in Cappadocia:

• Balloon tour

• ATV and jeep safari

• Underground city tour

• Hiking in fairy chimneys and valleys

• Turkish night and local wine tastings

It is recommended to dedicate at least 2–3 days. During this time, you can join a hot air balloon tour, explore the valleys, discover the underground cities, and enjoy the enchanting scenery of Cappadocia.
You can easily make a reservation through our website or contact our customer service. After the reservation, our team will send you a confirmation email.
Full refunds are provided for cancellations made up to 48 hours in advance. • No refunds are available for cancellations made less than 48 hours in advance. However, if the balloon flight is canceled due to weather conditions, your payment will be refunded.
In Cappadocia: • Cave hotels • Boutique hotels • Luxury hotels • Guesthouses There are various accommodation options available. You can check hotels that suit your budget and preferences through our website.