Privacy Policy

Privacy Policy


Privacy Agreement




Introduction




Your privacy is important to KAPADOKYATATIL.COM. This notice describes the practices regarding the information collected and tracked on the KAPADOKYATATIL.COM websites, including what types of information are collected, how the information is used, and with whom the information is shared.




Disclosure and Availability of Personal Information




In normal cases while using the KAPADOKYATATIL.COM website, you can visit the KAPADOKYATATIL.COM website without disclosing who you are or providing any information about yourself. However, in some cases, we or our partners may need information about you.




You may choose to provide personal information in various situations. For example, you may want to provide us with personal information such as your name, address, or email, which may be necessary for us to communicate with you, process an order, or provide you with any membership. You may want to provide your education and work experience information for a position you wish to apply for at KAPADOKYATATIL.COM. Before we collect this information from you online, we would like to inform you about how we will use it. If you indicate that you do not want us to use this information for future contact after fulfilling your requests, we will respect your wishes. If you provide personal information about someone else, such as your spouse or a coworker, we assume you have their consent.




If you request anything from the KAPADOKYATATIL.COM website, such as a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To fulfill the request, we may share this information with others, such as KAPADOKYATATIL.COM Partners. In connection with a transaction, we may contact you regarding our customer satisfaction surveys or for marketing research.




In addition, the information you provide through the KAPADOKYATATIL.COM websites may be used for marketing purposes by KAPADOKYATATIL.COM and selected third parties. However, we will give you the opportunity to choose whether your information can be used in this way.




We aim to protect the privacy and nature of your personal information. To ensure the security and integrity of your information, we apply appropriate measures and operations, such as using encryption for the transmission of certain important information.




In some cases, in addition to the information you provide on the website, we may obtain information from different sources, such as information that verifies your address or other information related to your business. Our aim here is to verify the information we collect and to seek help in providing you with better service.




Cookies, Beacons, and Other Technologies




To help us provide better customer service, we sometimes collect anonymous information from visitors to our websites. For example, we track the domains that people visit and measure visitors' activities on KAPADOKYATATIL.COM websites, but we do this in a way that keeps the information anonymous. This information is sometimes referred to as "clickstream data." KAPADOKYATATIL.COM or those working on behalf of KAPADOKYATATIL.COM may use this data to analyze trends and statistics and help us provide better customer service.




Furthermore, while collecting your personal data in relation to a transaction, we may also select and extract specific information related to that transaction in anonymous format and combine it with other anonymous information like "clickstream" data. This information is only used and analyzed at a aggregate level to help us understand trends and patterns. This information is not examined at an individual level. If you do not wish for your transaction details to be used in this way, you may disable your cookies.




We collect the information mentioned in the previous paragraphs using various technologies like "cookies." A "cookie" is a data element that can be sent to your browser by a website, which can then be stored on your computer as an anonymous tag, identifying your computer rather than you. KAPADOKYATATIL.COM or third-party providers use cookies or other technologies sent to you for better service when you return to the site. You can set your browser to alert you before accepting a cookie or to refuse cookies altogether. However, if you do this, some websites may not work properly. The KAPADOKYATATIL.COM website also uses web beacons and other technologies to offer better customer service. These technologies are located on various pages within KAPADOKYATATIL.COM's websites. When a visitor accesses these pages, there is an anonymous alert that the visit may be processed by us or our providers. Web beacons generally work in conjunction with cookies. If you do not wish your cookie information to be associated with your visit to these pages, you can set your browser to disable cookies.




If you disable cookies, web beacons and other technologies will continue to detect the anonymous visits to those sites, but the alerts generated by them will not be associated with other anonymous cookie information and will not be taken into account.




Validity Date, Changes




This notice is effective as of 02.07.2019. We reserve the right to change this notice over time as we see fit. We reserve the right to modify, amend, add, or remove portions of this notice at any time, but we will notify you of these changes by indicating the most recent update date on the notice. Your use of the site indicates your acceptance of the version of this notice that is current on the site at that time. We recommend users revisit this notice to stay informed of any changes.




Contact Us




Please do not hesitate to contact us regarding your comments, questions, complaints, or suggestions related to the information practices described in this notice.




BEST CAPPADOCIA TOUR TURIZM LTD.ŞTİ.


Address: Kavaklıönü Mahallesi, Şht Turan Cd. Ürgüp İşmerkezi No5/10, 50400 Ürgüp/Nevşehir




Phone: +90 384 341 7341


Email: info@kapadokyatatil.com



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Frequently Asked Questions

What is a privacy policy?

A privacy policy is an information text that explains which personal data is collected when you visit our website or use our services, how this data is processed, how it is protected, and what your rights are.

What personal data is collected?

The following data categories may be collected:

  • Identity information (first name, last name)
  • Contact information (phone, email)
  • Reservation information (tour/package details, date, number of people)
  • Payment and billing information (payment method information – card details are not stored by us)
  • Technical information (IP address, cookies, device and browser information)

For what purposes are personal data processed?

Your data is processed for the following purposes:

  • Conducting reservation and sales processes
  • Providing customer support services
  • Fulfillment of legal obligations
  • Improving service quality
  • Campaign, information, and marketing activities (in the case of explicit consent)

Who are personal data shared with?

Your personal data;

  • Tour/accommodation providers
  • Payment infrastructure providers
  • Authorized public institutions and organizations
  • can only be shared to the extent required by the service and in accordance with the law.

Are personal data transferred abroad?

Due to cloud services, email services, or payment infrastructures, your data may be transferred abroad in accordance with Article 9 of the KVKK, taking necessary technical and legal measures.

How long are personal data retained?

Your data;

  • Will be retained for the durations specified in relevant legislation,
  • For as long as required by the purpose of processing,
  • And will be deleted, destroyed, or anonymized at the end of the period.

Are cookies being used?

Yes. Our website uses cookies to enhance user experience, analyze site performance, and optimize marketing activities. You can manage or disable cookies from your browser settings.

How is my personal data protected?

Your personal data is protected by;

  • SSL certificate
  • Secure server infrastructure
  • Access restrictions
  • Up-to-date cybersecurity measures
  • Technical and administrative measures are taken against unauthorized access, data loss, and unlawful actions.

What are my rights under the KVKK?

According to Article 11 of the KVKK No. 6698:

  • You have the right to learn whether your personal data is being processed
  • If it is processed, you have the right to request information about it
  • You have the right to learn whether it is used for its intended purpose
  • You have the right to request the correction of incomplete or incorrect data
  • You have the right to request its deletion or destruction
  • You have the right to claim compensation for damages in case of unlawful processing
  • you have these rights.

How can I exercise my rights?

You can submit your requests under the KVKK framework through the following channels:

  • The contact form on our website,
  • Our official email address,
  • Written application
  • These channels will be responded to within legal timeframes.

Is the privacy policy updated?

Yes. Our privacy policy may be updated in accordance with regulatory changes and our service processes. The latest text is always published on our website.

Are you responsible for the privacy practices of third-party sites?

KapadokyaTatil.com is not responsible for the privacy policies of third-party sites that are linked through our website. We recommend that you review the privacy policies of those sites.